Frequently Asked Questions
Everything you need to know about our high-fashion pet collections.
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. Please measure your pet's neck, chest girth, and back length to ensure a perfect fit for our designer apparel.
What is your return policy for fashion items?
We offer a 30-day return window for unworn items in original packaging with tags attached. Please ensure the garment is free of pet hair to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Are your materials safe and comfortable for pets?
Absolutely. At Pisces Pets, we prioritize high-quality, non-toxic, and breathable fabrics such as organic cotton and soft knits to ensure your pet stays stylish without irritation.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying or hand washing for items with delicate embellishments or embroidery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.